Privacy Policy
Privacy Policy for Deerfield Vacation Rentals, LLC (DVR)
**Effective Date:** 12/1/2025
At DVR, accessible at https://www.deerfieldvacationrentals.com, one of our main priorities is the privacy of our visitors and guests. This Privacy Policy document contains types of information that is collected and recorded by DVR and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in DVR. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
**1. Personal Identification Information**
If you contact us directly or proceed to book a property, we may receive information including, but not limited to:
* Name
* Email address
* Phone number
* Mailing address
* Government-issued Identification (for guest verification purposes)
* Vehicle information (for parking permits/security)
**2. Payment Information**
To facilitate reservations, we may collect payment details (such as credit card numbers and expiration dates). Note that DVR utilizes secure, third-party payment processors. We do not store full credit card numbers on our local servers.
**3. Communication Data**
The contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How We Use Your Information
We use the information we collect in various ways, specific to the operation of a Property Management company, including to:
* **Process Reservations:** Facilitate bookings, process payments, and collect security deposits.
* **Guest Communication:** Send confirmation emails, check-in instructions, emergency notifications, and checkout procedures.
* **Property Operations:** Coordinate with third-party service providers (e.g., cleaning crews, maintenance personnel, and security staff) to ensure the property is ready for your stay.
* **Website Maintenance:** Provide, operate, and maintain our website.
* **Analytics:** Understand and analyze how you use our website to improve user experience.
* **Marketing:** Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates, and for marketing and promotional purposes.
* **Fraud Prevention:** Find and prevent fraud and mitigate risk.
Sharing Your Information
As a property management company, we may share necessary data with specific third parties to facilitate your stay:
* **Property Owners:** We may share guest names and stay dates with the actual property owner for reporting and tax purposes.
* **Service Providers:** Cleaning and maintenance teams may be given access to guest names and stay dates to schedule services.
* **Legal Compliance:** We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Log Files
DVR follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, DVR uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
CCPA Privacy Policy (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
* Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
* Request that a business delete any personal data about the consumer that a business has collected.
* Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Privacy Policy (Data Protection Rights)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
* **The right to access** – You have the right to request copies of your personal data. We may charge you a small fee for this service.
* **The right to rectification** – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
* **The right to erasure** – You have the right to request that we erase your personal data, under certain conditions.
* **The right to restrict processing** – You have the right to request that we restrict the processing of your personal data, under certain conditions.
* **The right to object to processing** – You have the right to object to our processing of your personal data, under certain conditions.
* **The right to data portability** – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
DVR does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.